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Four Kinds of Information to Have Before Calling a Towing Company

Updated: Mar 30, 2021



By Carters Towing


Breakdowns, setbacks, and delays are never fun: especially when you're in a hurry and on a mission. If ever you find yourself in such an unenviable position while on the road, the aid and assistance of a reliable towing company can prove to be extremely important.  They can take you and your stranded vehicle where you need it to go in a safe, timely, and efficient manner.


Benjamin Franklin once said, "By failing to prepare, you are preparing to fail." If you want to get back on track as quickly as possible, you'll want to follow Ben's advice. Preparation is the key to making the towing process as smooth as possible. Knowing what to expect and what you need when calling a towing company or seeking roadside assistance can make the entire situation much quicker and easier to deal with. That’s why it is highly recommended that you have certain pieces of information ready before calling a towing company. This helps to ensure you are best prepared for the road that lies ahead with your towing experience.


Here are the 4 important pieces of information you should have on hand before calling a towing company for roadside assistance:

Your Location:

The location of your car is a very important piece of information for the towing company to have. Removing a stranded vehicle from a major highway is much different and more dangerous than towing it down a quiet side street. Your location is one of the first things a towing company will ask about when you call for assistance. That’s why you should always pay attention to your surroundings and check the GPS of your car to make sure they can reach you in a timely manner and are properly prepared for what to expect.


The Make/Model and Condition of Your Car:


The make and model of your car is another piece of the puzzle a towing company will ask for. This will aid them in determining what type of tow truck is most suitable for the job. They'll also ask about the condition of your car. This information helps ensure proper measures are taken for a safe and successful tow. For instance, a wheel-lift tow truck might be perfectly suitable for towing a vehicle that is only slightly damaged, but a flat-bed tow truck could be needed if the vehicle has sustained significant damage.


Information Regarding Your Insurance: The towing company will need access to your insurance policy and information to determine the type of coverage you have and how they are going to be paid. That’s why you should have information about your policy (e.g. previous payment information, type of coverage, policy number, etc.) ready and available before calling a towing company for roadside assistance.


The Tow-To Address: Having your local mechanic’s contact information and address on hand is always a good idea. This way, you can ask the towing company to take your vehicle to your preferred shop so it can be quickly repaired. This will prevent having your vehicle towed from one place to another, saving you precious time and hard-earned money. Having this information accessible ready can get you where you want to go as quickly as possible.


Carter's Towing and Recovery strongly encourages you to always drive safely and to always be prepared. We know things go wrong and there is a strong likelihood that you or your loved ones may someday need roadside assistance. When and if you find yourself in need of help with your vehicle, please keep Carter's Towing and Recovery in mind for all your roadside assistance needs. We are available 24 hours a day with two convenient locations in Marion County, Fl. We offer fast, friendly, & reliable service. Please call us at (352) 245-3123, visit us online @ carterstowingocala.com, or stop in and see us at4125 NE Jacksonville Rd, Ocala, FL 34479 or

8611 SE 126th Pl, Belleview, FL


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